Free technical support,
24 hours a day

Our technical support centre provides telephonic and email support 24-hours a day, 7 days a week. This unrivalled level of service is provided free of charge, exclusively for Impro customers.

We also provide expert assistance onsite or remotely, for specialist technical needs such as database migrations and cleaning, consultation on migration paths as well as specialist software developments or custom reports.

To find out more about how we can assist you, email our support centre on. support@impro.net

Privacy Overview & Cookie Preferences

You can enable and disable cookies here!

Necessary

Always Enabled

Cookie	Type	Duration	Description
__cfduid	1	11 months	The cookie is set by CloudFare. The cookie is used to identify individual clients behind a shared IP address d apply security settings on a per-client basis. It doesnot correspond to any user ID in the web application and does not store any personally identifiable information.
_wpfuuid	0	10 years	This cookies is used by WPForms. When a visitor goes to a page that has WPForms on it, we check to see if the user has a WPForms UUID cookie (Universally Unique Identifier). If they don’t have one already, our plugin will create a UUID cookie for them. This allows us to identify abandoned forms This cookie does not contain or represent any personal information or entry details whatsoever. It’s simply a random collection of numbers and letters that we can use for back-end processing.
cookielawinfo-checkbox-advertisement	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given their consent to the usage of cookies under the category 'Advertisement'.
cookielawinfo-checkbox-analytics	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category 'Analytics'.
cookielawinfo-checkbox-necessary	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category 'Necessary'.
cookielawinfo-checkbox-performance	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category 'Performance'.
cookielawinfo-checkbox-uncategorized	0	11 months	This cookie is used to remember form checkbox consent.
PHPSESSID	0		This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	0	1 hour	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Google Analytics & Maps

Cookie	Duration	Description
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, camapign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randoly generated number to identify unique visitors.
_gid	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
GPS	30 minutes	This cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location
hubspotutk	1 year	This cookie is used by hubspot to keep track of the visitors to the website. This cookie is passed to Hubspot on form submission and used when deduplicating contacts.

Performance & Functionality

Cookie	Type	Duration	Description
__hssc	0	30 minutes	This cookie is used by HubSpot. User ID, configuration and session-/usage data. HubSpot is an online CMS, CRM, sales- and marketing tool, used to collect, and follow up on, visitor enquiries on this website. This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
__hssrc	0		This cookis is used by HubSpot. User ID, configuration and session-/usage data. HubSpot is an online CMS, CRM, sales- and marketing tool, used to collect, and follow up on, visitor enquiries on this website. Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
__hstc	0	1 year	This cookie is used by HubSpot. User ID, configuration and session-/usage data. HubSpot is an online CMS, CRM, sales- and marketing tool, used to collect, and follow up on, visitor enquiries on this website. The is the main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_gat	0	1 minute	This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.
YSC	1		This cookies is set by Youtube and is used to track the views of embedded videos.

Google Advertisement

Cookie	Type	Duration	Description
IDE	1	2 years	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
NID	1	6 months	This cookie is used to a profile based on user's interest and display personalized ads to the users.
VISITOR_INFO1_LIVE	1	5 months	This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.

Free technical support, 24 hours a day

Free technical support,
24 hours a day